3-Year Pro Server for RDX Support Services Subscription: including software updates, upgrades & critical patches
DATASTOR™ Support Services Subscription includes:
• Delivery of software hot-fixes, patches, updates and product enhancements
• Software license reactivation
• Software license transfer to new hardware
• Access to technical support provided via our support portal Monday through Friday, from 9 a.m. to 5 p.m. (U.S. Mountain Time Zone) during the normal business week of, and in accordance with statutory holidays of the USA
• Researching and responding to questions relating to the software
• Responding to implementation questions relating to the software
• Analyzing and duplicating program defects with the software
• Access to the DATASTOR™ technical support website / KB articles